Frequently Asked Questions
Odor Removal

Ozone odor removal is a process that uses ozone gas to neutralize and eliminate odors from spaces. Ozone molecules break down the compounds causing unpleasant smells, leaving the area fresh and clean.

Ozone treatment is highly effective at removing odors from smoke, pets, mold, mildew, cooking, and any other organic smells. It also works well in spaces like homes, vehicles, and commercial buildings.

Treatment times vary depending on the size of the space and the severity of the odor. On average, treatments take between 1 and 8 hours.

Yes, when used correctly. During the treatment, no people, pets, or plants should be present in the space. After treatment, the area must be ventilated for at least 30-60 minutes before re-entry.

No, leaving the area during ozone treatment is important. Ozone can be harmful if inhaled in high concentrations.

Yes. Remove pets, plants, and any items that could be sensitive to ozone. Close windows and doors for an effective treatment, and ensure ventilation is possible afterward.

After the treatment is completed, wait at least 30-60 minutes for ozone levels to return to normal. Our team will provide clear instructions based on the treatment.

Yes, ozone effectively neutralizes odors caused by mold and mildew. However, it does not eliminate the source of mold; professional remediation is recommended for severe cases.

Absolutely. Ozone can penetrate car interiors to remove smoke, food, and pet odors. It's a popular solution for vehicles.

Ozone eliminates existing odors but cannot prevent new ones from forming. Keeping the area clean and addressing odor sources can help maintain freshness.

Pricing depends on the size of the space and the severity of the odor. Contact us for a personalized quote.

Yes, we provide odor removal services for commercial spaces such as offices, hotels, gyms, and more.

You can book a service by contacting us through our website, email, or phone. Visit our Contact Us page for details.

Thermal fogging is an odor removal method that uses heat to create a dry fog of deodorizing particles. These particles penetrate deeply into porous materials, neutralizing odors at their source.

While ozone treatment uses gas to eliminate odors by breaking down molecules, thermal fogging involves a heated fog that mimics the way smoke or odors penetrate surfaces. Both methods are effective and may be used separately or together depending on the situation.

Thermal fogging is particularly effective against smoke, fire damage, and strong odors from cooking, pets, and chemicals. It is often used in spaces affected by smoke or soot.

Yes, when performed by trained professionals. However, as with ozone treatment, no people, pets, or plants should be in the area during the fogging process. Ventilation is recommended afterward.

Remove pets, plants, and food items. Close windows and doors to keep the fog contained, and clear the area of sensitive items

No, you must vacate the area during the treatment. Afterward, wait for the recommended re-entry time as advised by our team.

Yes, the fog generator uses a professional liquid called "Harvard Odor Destroyers." This liquid is developed by leading chemists from Harvard University and is designed to eliminate and block bad smells from returning. It is plant-based, ensuring it is safe for people and animals when used as directed.

Yes, thermal fogging is highly effective at neutralizing cigarette and other smoke odors. At MyPureZone we use special solution aimed to treat smoke smell

Thermal fogging eliminates existing odors and can prevent future ones if proper cleaning and maintenance are followed

Thermal fogging machines make oil-based fogging. Thermal foggers are more efficient compared to cold foggers. The oil-surrounded sprayed particles do not evaporate, do not get impacted from the sunlight, and have a broader area of influence. Cold foggers are used to maintain the routine, after the first treatment done by thermal fogging machines.

Micron diameter means the size of 1 particle. It is expressed with “µm” and 1 mm is equal to 1000 microns. A human hair is 100µm thick, and a particle’s size in the thermal fogging machine can vary between 1µm~50µm. The micron diameter is adjustable. For effective odor treatment needs a micron diameter of 0-15µm

Thermal fogger machines and cold fogger machines have almost similar micron diameter ranges. Cold fogger transforms the formulation into vapor with the air pressure, without the heat. A portable thermal fogger, on the other hand, transforms the formulation into a vapor state with the help of heat. For Cold foggers, next to air pressure, airflow, and power are also important details, as well as the quality of the air pump of the cold fogging machine. If the air pump is insufficient and is not disintegrating the disinfectant into small particles as required, it is not possible to name that device as a cold fogger. Cold Fogger has to produce particles with a diameter under 30 µm.

0-15 micron size = Thermal fogger 0-50 micron size = ULV Fogger 50-100 micron size = Mist Sprayer 100-200 micron size = Garden Sprayer

Thermal fogging is ideal for homes, vehicles, businesses, and spaces affected by fire or smoke damage. It can also be used for treating odors in fabrics, carpets, and upholstery.

Pricing depends on the size of the space and the complexity of the job. Contact us for a customized estimate.

For maximum effectiveness, we use Multi Step solution, not only combining Ozone and Thermal fogging.

Simply reach out to us via our Contact Us page, email, or phone. We’ll be happy to assist you with scheduling.​

Hydroxyl is a powerful, natural air purifier that uses hydroxyl radicals (H·OH) to break down and neutralize odors. It targets and eliminates odor molecules at a molecular level without using harsh chemicals, leaving the air fresh and clean.

Hydroxyl is effective at neutralizing light to moderate odors, but it may not be as powerful as ozone for removing very strong or persistent odors, such as those caused by severe smoke or mold. Ozone treatment is generally considered more effective for deep odor removal in challenging situations.

While Hydroxyl is a safe and chemical-free option, ozone treatment is often more effective for heavy-duty odor removal. Ozone molecules are highly reactive and can reach deep into porous surfaces to completely eliminate stubborn odors, making it a better choice for severe cases like fire damage or extensive mold growth.

Yes, Hydroxyl is completely safe for humans and pets. It’s a chemical-free process that leaves no harmful residues, making it ideal for households with children and animals.

The time required for odor removal varies depending on the severity of the odor, but typically, the process can take anywhere from a few hours to a day to fully eliminate the smell.

Hydroxyl is effective at removing a wide range of odors, including smoke, pet smells, mold, mildew, cooking odors, and more. It’s ideal for both residential and commercial spaces.

No, Hydroxyl will not leave any lingering scent behind. It works by neutralizing the odor molecules, so once the treatment is complete, your space will simply smell fresh and clean, with no chemical aftertaste.

ULV (Ultra Low Volume) fogging is a method of dispersing a fine mist of deodorizing agents into the air. This mist penetrates deep into fabrics, carpets, and hard-to-reach areas to neutralize odors at their source.

Yes, ULV fogging is safe when performed by professionals. The mist used is non-toxic and specifically designed for indoor use, making it a safe option for homes, offices, and other indoor spaces.

The fogging process itself typically takes between 30 minutes to a couple of hours, depending on the size of the area being treated. After fogging, the area may need some time for ventilation, typically a few hours, before it’s fully fresh and odor-free.

Yes, ULV fogging is effective at removing a variety of odors, such as smoke, pet urine, mildew, mold, cooking smells, and more. It is especially effective in spaces with carpets, curtains, or upholstery that hold onto odors

Before ULV fogging, it’s recommended that people and pets leave the treated area to avoid inhaling the mist. You should also remove any food items and cover sensitive electronics or furniture, if necessary.